What This Page Covers
This Cookie Policy explains how Rocket Riches Casino, operated through the official website rocket-riches-casino-nz.com, uses cookies and similar tracking technologies when you visit or interact with our platform. It should be read alongside our Privacy Policy and our Terms & Conditions, both of which form part of our broader commitment to transparency with players in New Zealand.
By using rocket-riches-casino-nz.com, you acknowledge that we may place cookies on your device in accordance with the settings you choose. Where your consent is required, we will ask for it. Where we rely on a legitimate interest or operational necessity, this policy explains that basis.
Who We Are
Rocket Riches Casino operates from Level 15, The Majestic Centre, 100 Willis Street, Wellington 6011, New Zealand. You can contact us at support@rocket-riches-casino-nz.com or by calling +64 4 511 8153 if you have any questions about how we use cookies or wish to exercise any rights you hold under applicable New Zealand law.
What Cookies Are
A cookie is a small text file placed on your device — desktop, laptop, tablet, or mobile phone — when you visit a website. Cookies allow a site to recognise your device on return visits and to remember information about your preferences or session. They do not contain executable code and cannot access other data stored on your device.
In addition to traditional cookies, we may use related technologies including web beacons, pixel tags, local storage objects, and session identifiers. For simplicity, all of these are referred to collectively as “cookies” throughout this policy.
Legal Framework in New Zealand
New Zealand does not currently have a single dedicated cookie law equivalent to the EU’s ePrivacy Directive. However, the handling of personal data collected through cookies is governed by the Privacy Act 2020, which replaced the earlier Privacy Act 1993 and came into full force on 1 December 2020. Where cookies collect or process information that can identify an individual — including device identifiers, IP addresses, or behavioural data tied to a registered account — that information is treated as personal information under the Act.
As an online gambling operator serving New Zealand players, Rocket Riches Casino also operates in a manner consistent with the obligations placed on gambling providers under the Gambling Act 2003, which includes requirements around responsible gambling, harm minimisation, and the protection of vulnerable persons. Some cookies on this site directly support those obligations, as described below.
We handle all personal information collected through cookies in accordance with the 13 Information Privacy Principles set out in the Privacy Act 2020. This includes collecting only what is necessary, using it only for the stated purpose, and taking reasonable steps to keep it secure.
Categories of Cookies We Use
Strictly Necessary Cookies
These cookies are required for the website to function. Without them, core services such as account login, session management, game loading, and secure payment processing would not operate correctly. Because they are essential to the service you have requested, these cookies do not require your consent.
Examples of what they do: keep you logged into your account as you navigate between pages, apply your chosen language or currency settings, maintain the integrity of your gaming session, and pass security tokens required for encrypted transactions.
Performance and Analytics Cookies
These cookies collect anonymised or pseudonymised information about how visitors use the website — which pages are visited most often, how long players spend on particular games, and where users tend to exit the site. The data helps us identify technical problems and improve the overall experience on rocket-riches-casino-nz.com.
We may use third-party analytics providers for this purpose. Any data collected is aggregated and is not used to identify you personally unless you have separately consented to a higher level of data use.
Functional Cookies
Functional cookies remember choices you make — such as your preferred deposit method, notification preferences, or the last game you played — so that we can provide you with a more personalised experience on return visits. These are not strictly necessary but improve the convenience of using the site.
Responsible Gambling Cookies
Given the nature of online gambling, a subset of functional cookies on this site serve a responsible gambling purpose. These cookies may record session length, support self-exclusion settings you have enabled, or flag account-level controls such as deposit limits or cooling-off periods that you have set through your account dashboard. These cookies support our obligations under the Gambling Act 2003 and the harm minimisation principles promoted by the New Zealand government and the Problem Gambling Foundation of New Zealand.
If you clear or block these cookies, responsible gambling controls you have activated may not function as intended. We strongly advise against doing so if you have active limits or restrictions on your account.
Targeting and Advertising Cookies
Where you have given your consent, we or our trusted advertising partners may place cookies to show you promotional content that is relevant to your interests, including offers available at Rocket Riches Casino. These cookies track browsing behaviour across websites and can build a profile of your interests over time.
You may withdraw consent for advertising cookies at any time through our cookie preference centre, accessible via the cookie banner displayed on your first visit to the site, or through the settings menu in your account.
Third-Party Cookies
Some cookies on rocket-riches-casino-nz.com are set by third-party service providers whose tools we have integrated into the platform. These may include:
Analytics providers that help us understand site performance. Payment processors that handle transaction security and fraud prevention. Game software providers whose platforms run the slots and table games available on the site. Customer support tools that power the live chat function. Social media platforms that may set cookies if you interact with social sharing features on the site.
Third-party providers operate under their own privacy and cookie policies. We take reasonable steps to ensure that any third party we work with handles data responsibly and in a manner consistent with applicable New Zealand privacy law. However, we encourage you to review the policies of any third-party service directly if you have specific concerns.
Cookie Retention Periods
Different cookies remain on your device for different lengths of time:
Session cookies exist only while your browser is open. Once you close it, they are deleted automatically. These are used primarily for login sessions and security tokens.
Persistent cookies remain on your device after your browser is closed, until either their set expiry date is reached or you delete them manually. Retention periods for persistent cookies on this site range from 30 days (for some preference cookies) to up to 24 months (for analytics or advertising cookies, where consent has been given).
You can view and manage the specific cookies currently placed on your device at any time using your browser settings or through our cookie preference centre.
How to Manage Your Cookie Preferences
You have several options for controlling how cookies are used when you visit rocket-riches-casino-nz.com:
Cookie preference centre. When you first visit the site, a cookie banner gives you the option to accept all cookies, accept only necessary cookies, or customise your preferences by category. You can return to this preference centre at any time via the link in the website footer.
Browser settings. All major browsers allow you to view, block, or delete cookies through their settings menus. The Help section of your browser will explain how to do this. Note that blocking strictly necessary cookies will affect your ability to use the site normally.
Opt-out tools provided by third parties. If you wish to opt out of interest-based advertising from third-party networks, you can do so through industry opt-out tools.
Please be aware that if you clear your cookies after setting preferences, you may be asked to make your choices again on your next visit, as your preference record is itself stored via a cookie.
Children and Minors
Rocket Riches Casino does not knowingly collect personal information from anyone under the age of 18. In line with the Gambling Act 2003, access to real-money gambling on this platform is restricted to persons aged 18 and over. No targeted cookies or profiling are applied to users who have not passed our age verification process. If you believe a minor has accessed this site and data has been collected inadvertently, please contact us at support@rocket-riches-casino-nz.com immediately.
Changes to This Cookie Policy
We review and update this Cookie Policy from time to time to reflect changes in technology, business practices, or applicable law. Any material changes will be communicated to registered users through an in-site notification or by email. Continued use of rocket-riches-casino-nz.com following any update constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Cookie Policy, wish to request access to personal information collected through cookies, or would like to raise a complaint, you can get in touch with the Rocket Riches Casino team through the following channels:
Email: support@rocket-riches-casino-nz.com
Phone: +64 4 511 8153
Post: Level 15, The Majestic Centre, 100 Willis Street, Wellington 6011, New Zealand
Online: rocket-riches-casino-nz.com/contact-us/
If you are not satisfied with how we have handled your concern, you have the right to lodge a complaint with the Office of the Privacy Commissioner of New Zealand at privacy.org.nz.