1. Introduction and Acceptance of Terms
These Terms and Conditions govern your use of Rocket Riches Casino, accessible at https://rocket-riches-casino-nz.com/, and apply to all players based in New Zealand. By registering an account, making a deposit, or accessing any part of this website, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in full.
If you do not agree with any part of these terms, you must not use this website or any of its services.
Rocket Riches Casino operates under casino licence number OGL/2023/159/0076. Our registered address is Level 15, The Majestic Centre, 100 Willis Street, Wellington 6011, New Zealand. For any enquiries, you may contact our support team at support@rocket-riches-casino-nz.com or by phone at +64 4 511 8153.
2. Eligibility and Account Registration
2.1 Age Requirement
Access to Rocket Riches Casino is strictly restricted to persons who are 18 years of age or older. This is a legal requirement under New Zealand law. By creating an account, you confirm that you meet this minimum age requirement. We reserve the right to request proof of age at any time and to suspend or close any account where the age requirement cannot be verified.
2.2 Residency and Legal Access
You confirm that you are accessing this website from a jurisdiction where online gambling is lawful. It is your sole responsibility to ensure that your use of this site does not contravene any laws applicable to you.
2.3 Account Limit
Each player is permitted to hold one account only. Duplicate accounts are prohibited and may result in the forfeiture of any winnings and the permanent closure of all associated accounts.
2.4 Accurate Information
When registering, you must provide accurate, current, and complete personal information including your full legal name, date of birth, residential address, and contact details. Any material misrepresentation may result in account suspension and cancellation of pending transactions.
3. Identity Verification (KYC)
In line with our obligations under the Anti-Money Laundering and Countering Financing of Terrorism Act 2009 (AML/CFT Act), Rocket Riches Casino conducts identity verification procedures for all account holders. You may be asked to provide:
- A valid government-issued photo ID (passport, New Zealand driver’s licence)
- Proof of residential address (a utility bill or bank statement no older than three months)
- Proof of the payment method used
Withdrawals will not be processed until verification is complete. We may request updated documents at any point during your account lifetime. Failure to provide documents within a reasonable timeframe may result in account restriction.
4. Deposits and Payment Methods
Rocket Riches Casino accepts deposits via Visa, Mastercard, Apple Pay, Google Pay, Bitcoin, USDT, and Ethereum. Minimum and maximum deposit limits apply and are displayed at the time of deposit.
All transactions are processed in New Zealand Dollars (NZD) unless otherwise stated. Currency conversion fees may apply where your bank or payment provider applies them. Rocket Riches Casino is not liable for any charges imposed by third-party financial institutions.
Deposits must come from a payment account held in your own name. We do not accept third-party funding. Any deposit identified as originating from a third-party source will be reversed and the relevant account reviewed.
5. Withdrawals
Withdrawal requests are processed promptly, and we endeavour to offer instant withdrawals wherever the chosen payment method supports it. The following conditions apply:
- Your account must be fully verified before any withdrawal is processed.
- Withdrawals will be returned to the same payment method used for the original deposit wherever possible.
- Any applicable wagering requirements attached to bonus funds must be met in full before a withdrawal of related winnings can be made.
- Rocket Riches Casino reserves the right to request additional verification documents for large withdrawal amounts.
- We reserve the right to split large withdrawal amounts into multiple payments.
6. Bonuses and Promotional Offers
6.1 Welcome Bonus
New players at Rocket Riches Casino may be eligible for a welcome bonus. Current offers include a 250% bonus on your first deposit, up to NZD 2,000, along with 150 Free Spins. A Flash Bonus of 450% is available for a limited time. Full bonus terms, including minimum deposit thresholds, eligible games, and expiry periods, are displayed at the time of claiming each offer.
6.2 Wagering Requirements
All bonuses are subject to wagering requirements. These specify how many times the bonus amount (or bonus plus deposit, as applicable) must be wagered before a withdrawal can be requested. Wagering requirements vary by promotion and are clearly stated in the specific bonus terms.
6.3 Game Contribution
Different games contribute at different rates toward meeting wagering requirements. Slot games typically contribute 100%, while table games, live casino games, and certain other titles may contribute at a reduced rate or not at all. Please refer to the specific bonus terms for full details.
6.4 Abuse of Bonuses
Rocket Riches Casino reserves the right to withdraw any bonus and void any associated winnings where there is evidence of bonus abuse, collusion, use of automated software, or any other activity deemed to be in bad faith. This includes creating multiple accounts to claim the same promotion.
6.5 Changes to Promotions
All promotions and bonuses are offered at the sole discretion of Rocket Riches Casino and may be amended, suspended, or discontinued at any time. Any changes will be communicated via the website.
7. Games and Fair Play
Rocket Riches Casino offers over 10,000 games from a range of certified software providers including Play’n Go, Evolution, Playtech Live, Spribe, PG Soft, BGaming, Evoplay, Ezugi, 3 Oaks Gaming, SmartSoft, Turbo Games, OnlyPlay, Barbara Bang, VoltEnt, and others.
All games use certified Random Number Generator (RNG) technology to ensure fair and random outcomes. Game results cannot be influenced by the player, the casino, or any third party.
Return-to-player (RTP) percentages are available for individual games within the game information panel. Please be aware that RTP is calculated over a very large number of game rounds and is not a guarantee of individual session outcomes.
Demo play is available for most slots and games, allowing you to try titles without wagering real money.
8. Responsible Gambling
Rocket Riches Casino is committed to promoting responsible gambling and takes its obligations in this area seriously. Gambling is intended to be a form of entertainment. If gambling stops being enjoyable, or if you feel it is affecting your finances, relationships, or wellbeing, please take action.
8.1 Tools Available to Players
The following responsible gambling tools are available through your account:
- Deposit limits (daily, weekly, monthly)
- Loss limits
- Session time limits
- Reality checks
- Self-exclusion (temporary or permanent)
- Account cooling-off periods
To activate any of these tools, please contact our support team at support@rocket-riches-casino-nz.com or via 24/7 live chat.
8.2 Self-Exclusion
If you choose to self-exclude, your account will be closed for the duration you specify and you will be removed from all promotional communications. Re-opening a self-excluded account is subject to a mandatory review period. We strongly encourage players who are experiencing gambling-related difficulties to seek independent support.
8.3 Support Organisations
If you need assistance, the following organisations provide free and confidential support:
- Problem Gambling Foundation of New Zealand: www.pgf.nz, 0800 664 262
- Gambling Helpline: 0800 654 655
- Gambling Therapy: www.gamblingtherapy.org
8.4 Protection of Minors
Rocket Riches Casino uses age verification technology and reserves the right to close any account found to be operated by or accessible to a person under the age of 18. We recommend that parents and guardians use filtering software to prevent underage access to gambling websites.
9. Responsible Use of the Platform
You agree to use Rocket Riches Casino solely for personal, non-commercial entertainment purposes. The following activities are strictly prohibited:
- Using automated tools, bots, scripts, or software to interact with games or the platform
- Exploiting technical errors or glitches for financial gain
- Engaging in fraudulent chargebacks or payment disputes without legitimate grounds
- Any form of money laundering or using the platform for financially illicit purposes
- Harassment or abusive conduct toward staff or other users
- Any attempt to manipulate game outcomes
A breach of any of these prohibitions may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities where appropriate.
10. Anti-Money Laundering
Rocket Riches Casino complies fully with New Zealand’s AML/CFT legislation. We monitor transactions for unusual patterns and are required by law to report suspicious activity to the New Zealand Police Financial Intelligence Unit. Accounts involved in suspected financial crime will be suspended pending investigation, and all associated funds may be frozen.
11. Privacy and Data Protection
Rocket Riches Casino collects and processes personal data in accordance with our Privacy Policy, available at https://rocket-riches-casino-nz.com/. We collect only the information necessary to operate your account, process transactions, verify your identity, and comply with our legal obligations.
We do not sell your personal data to third parties. Data may be shared with regulated third-party service providers who assist in delivering our services (such as payment processors and identity verification providers), subject to strict confidentiality obligations.
New Zealand players have rights under the Privacy Act 2020, including the right to access personal data held about them and to request corrections. To exercise these rights, contact support@rocket-riches-casino-nz.com.
12. Intellectual Property
All content on https://rocket-riches-casino-nz.com/, including text, graphics, logos, button icons, game imagery, and software, is the intellectual property of Rocket Riches Casino or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, display, or otherwise exploit any content from this site without prior written consent.
13. Limitation of Liability
To the fullest extent permitted by applicable law, Rocket Riches Casino shall not be liable for:
- Any indirect, incidental, or consequential loss arising from your use of the website or its services
- Losses resulting from technical faults, service interruptions, or circumstances beyond our reasonable control
- Errors in game outcomes caused by software faults, provided such faults are corrected upon discovery
- Losses resulting from your failure to comply with these Terms and Conditions
Our total liability to you in connection with any single incident shall not exceed the amount deposited by you in the 12 months preceding the relevant event.
Nothing in these Terms and Conditions limits any statutory rights you may have under New Zealand consumer law.
14. Website Availability
We aim to keep Rocket Riches Casino available at all times, but we cannot guarantee uninterrupted access. Scheduled maintenance, technical issues, or circumstances outside our control may result in temporary unavailability. We will endeavour to provide advance notice of planned maintenance wherever possible.
15. Third-Party Links and Services
The Rocket Riches Casino website may contain links to third-party websites. These links are provided for informational purposes only. Rocket Riches Casino does not endorse, control, or accept responsibility for the content or practices of any linked third-party site. Your use of any third-party site is at your own risk.
16. Amendments to These Terms
Rocket Riches Casino reserves the right to amend these Terms and Conditions at any time. Where changes are material, we will notify registered players by email or through a prominent notice on the website. Continued use of the platform following such notification constitutes acceptance of the revised terms. It is your responsibility to review these Terms and Conditions periodically.
17. Governing Law and Disputes
These Terms and Conditions are governed by the laws of New Zealand. Any dispute arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of New Zealand.
If you have a complaint about any aspect of our service, please contact us in the first instance at support@rocket-riches-casino-nz.com or by calling +64 4 511 8153. We will acknowledge your complaint within 48 hours and aim to resolve it within 14 days. If you remain unsatisfied following our internal complaints process, you may seek independent resolution through an appropriate dispute resolution body.
18. Severability
If any provision of these Terms and Conditions is found to be unlawful, void, or unenforceable, that provision shall be deemed severable from the remaining terms, which shall continue in full force and effect.
19. Entire Agreement
These Terms and Conditions, together with our Privacy Policy, Cookie Policy, and any specific bonus terms, constitute the entire agreement between you and Rocket Riches Casino with respect to your use of this platform and supersede all prior agreements or understandings.
20. Contact Us
For any questions relating to these Terms and Conditions, please get in touch:
Email: support@rocket-riches-casino-nz.com Phone: +64 4 511 8153 Address: Level 15, The Majestic Centre, 100 Willis Street, Wellington 6011, New Zealand