About the Operator
Rocket Riches Casino is operated by White Star B.V., a company incorporated and registered under the laws of Curaçao, with its registered address at Korporaalweg 10, Willemstad, Curaçao. White Star B.V. is a subsidiary of Rhino Entertainment Group and has been operating in the online gaming industry since its establishment in Curaçao. The official website of Rocket Riches Casino for New Zealand players is located at https://rocket-riches-casino-nz.com/.
Regulatory Licence
White Star B.V. holds an Online Gaming Licence issued by the Curaçao Gaming Authority (CGA), the competent regulatory authority for online gaming under the Landsverordening op de Kansspelen (National Ordinance on Games of Chance, LOK), enacted in Curaçao in 2023 and fully operative from 2024.
Licence number: OGL/2023/159/0076 Licence type: Online Gaming Licence (B2C) Issuing authority: Curaçao Gaming Authority (CGA) Jurisdiction of issue: Curaçao, Kingdom of the Netherlands
The licence authorises White Star B.V. to offer online casino games and related gambling services to eligible players in permitted territories, subject to ongoing compliance with the requirements of the LOK and applicable CGA regulations. Players may verify the validity of this licence directly via the official CGA validator displayed on this website.
Territory of Service and Age Restrictions
Rocket Riches Casino accepts registrations from players in New Zealand and other permitted jurisdictions in accordance with the terms of its licence. The platform does not accept players from jurisdictions where online gambling is prohibited or restricted by applicable national law.
Minimum age for participation: 18 years. Persons under the age of 18 are strictly prohibited from registering, accessing, or using any gambling services provided by Rocket Riches Casino. The operator employs age verification procedures at the time of registration and prior to the processing of any withdrawal request to ensure compliance with this requirement. Any account found to have been opened by or on behalf of a person under the age of 18 will be immediately suspended, all associated funds frozen, and the matter referred to the relevant authority where required by law.
Anti-Money Laundering and Know Your Customer Policy
White Star B.V. operates in full compliance with applicable anti-money laundering (AML) and counter-financing of terrorism (CFT) legislation, including the requirements imposed by the Curaçao Gaming Authority under the LOK. The CGA serves as the supervisory authority for AML/CFT compliance for operators licensed under its framework.
Rocket Riches Casino applies a risk-based approach to customer due diligence (CDD), which includes the following measures:
Identity Verification (KYC). All players are required to complete identity verification prior to processing withdrawals or where the operator determines that verification is necessary to fulfil its legal obligations. Acceptable documents include a valid government-issued photo identification (such as a passport or national identity card) and proof of residential address (such as a recent utility bill or bank statement issued within the preceding three months).
Source of Funds. Where transaction volumes or patterns indicate elevated risk, the operator may request documentation to verify the lawful source of funds.
Transaction Monitoring. All financial transactions are subject to automated and manual monitoring for patterns consistent with money laundering, fraud, or other financial crime. Suspicious transactions are reported to the relevant authorities in accordance with applicable legal obligations.
Politically Exposed Persons (PEPs) and Sanctions Screening. Player accounts are screened against international sanctions lists and PEP databases at the point of registration and on an ongoing basis. Enhanced due diligence is applied to players identified as PEPs or as presenting elevated risk.
Failure to provide requested documentation within a reasonable period may result in the suspension or closure of the relevant player account and the withholding of pending transactions pending investigation.
Data Protection
White Star B.V. is committed to the lawful, fair, and transparent processing of personal data in accordance with applicable data protection legislation. Player personal data is collected and processed solely for the purposes of account management, identity verification, regulatory compliance, fraud prevention, and the provision of gambling services.
The operator implements appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. These measures include, but are not limited to, Secure Socket Layer (SSL) encryption for all data transmissions between the player’s device and the platform’s servers, access controls limiting internal data processing to authorised personnel, and secure storage systems.
Personal data is retained for no longer than is necessary for the purposes for which it was collected, subject to any longer retention periods required by applicable law or regulatory obligation. Players may exercise their rights in relation to their personal data, including the right to access, rectify, or request erasure of their data (where legally applicable), by contacting the operator’s support team at the contact address provided on this website.
Responsible Gambling
White Star B.V. recognises that gambling, whilst a lawful recreational activity for most players, carries a risk of harm for a minority of individuals. The operator is committed to providing a gambling environment that supports informed and controlled participation.
The following player protection tools are available to all registered account holders:
Deposit Limits. Players may set daily, weekly, or monthly deposit limits on their account to manage their expenditure. Limit reductions take effect immediately; increases are subject to a cooling-off period in accordance with CGA requirements.
Session Time Limits. Players may configure session duration controls to receive notifications or automatic interruptions after a specified period of continuous play.
Time-Out. Players may apply a temporary account suspension for a defined short-term period during which access to gambling services is restricted.
Self-Exclusion. Players who believe their gambling may be causing harm may request a self-exclusion of a minimum of six months, in compliance with CGA licence conditions. During the self-exclusion period, the account is suspended and the player is removed from marketing communications. Requests for self-exclusion should be submitted to the customer support team.
Players who are concerned about their gambling behaviour are encouraged to seek assistance from recognised independent support organisations, including the New Zealand Problem Gambling Foundation (https://www.pgf.nz/) and the New Zealand Gambling Helpline (0800 654 655).
Rocket Riches Casino does not target marketing or promotional communications at individuals who have self-excluded or who have been identified as at-risk players.
Dispute Resolution
In the event that a player has a complaint or dispute arising from their use of the Rocket Riches Casino platform, the following process applies:
Step 1: Internal Complaints Process. Players are requested to submit their complaint in the first instance to the customer support team via the contact channels available on this website. The operator will acknowledge receipt of the complaint and endeavour to provide a substantive response within a reasonable timeframe.
Step 2: Escalation. If the complaint is not resolved to the player’s satisfaction through the internal process, the player may escalate the matter to an approved Alternative Dispute Resolution (ADR) provider recognised by the Curaçao Gaming Authority.
Step 3: Regulatory Authority. Players may also direct complaints regarding the conduct of White Star B.V. to the Curaçao Gaming Authority, which maintains supervisory and enforcement powers in respect of licensed operators. Contact details for the CGA are available at https://www.gamingcontrolcuracao.org/.
The operator does not disclaim any liability that it is prohibited from excluding under applicable law, and nothing in these terms or the dispute resolution process limits a player’s statutory rights.
Contact Information
For queries relating to licence information, data protection, responsible gambling, or compliance matters, players may contact Rocket Riches Casino via the support channels listed on the Contact Us page of this website. The operator’s registered address for formal correspondence is: White Star B.V., Korporaalweg 10, Willemstad, Curaçao.